Meet Uprise: The Employee Assistance Program, Transforming Workplace Wellbeing

Uprise is the new Employee Assistance Program (EAP) app, disrupting the traditional therapy model and transforming the way workplace mental health issues are identified and treated.

Founded by clinical psychologist Dr Jay Spence, Uprise uses an evidence-based, technology-first approach to support employees, and focus on proactive prevention methods, rather than the treatment of crises.

Via utilising quick and easy online assessments, Uprise screens large groups at a low cost and then recommends programs based on employee needs and preferences including self-guided chatbot programs on resilience, digital programs guided by a psychologist, traditional therapy and mental health first aid training programs. . 

Jay, Founder and CEO said, “We know that only 5% of staff on average will ever utilise the services provided by traditional EAP models. This is despite research showing that 20% of the workforce is going through mental health issues at any given time. Research shows that people don’t seek help from their workplace due to stigma, surplus costs, confidentiality issues and convenience. So we wanted to solve that.” 

“With Uprise, workplaces are seeing 25%-60% of their staff using our platform and services. Companies and their staff are beginning to understand psychological wellbeing is as important as physical health and technology enabled programs like ours make it easier to do preventative work, rather than wait until something is at crisis level. This of course has a flow on effect and benefits the entire company not only psychologically, but financially.” 

Based at Fishburners, Australia’s biggest start-up coworking community, the Uprise app has gone from strength to strength with companies like PayPal, Telstra, Lendlease, Auspost and Westpac all signing up to the service.

Jay added, “Companies who view psychological risks the same way they view physical risks will probably see the same returns as they did when OH&S protocols came into place about physical safety. When it comes to psychological risks the model can’t be about waiting for depressed or anxious employees to use the EAP, it’s about using technology to reach out proactively and provide the right type of support at the right time.” 

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