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Meet the Service: Designer Behind The World’s Leading Brands

  • March 13, 2024
  • Dosh Domanic

Welcome to Meet the Service, a newsletter by Fishburners, where we meet the expert operators and strategists who are scaling their impact across the ecosystem. In this series, we’ll be diving into their world as the experts of their chosen domains, hearing all about their experiences, valuable lessons and practical advice on the art of building, growing and operating startups.

 

Sara Servan Studio: Creative studio specialised in Branding, Illustration and Animation.

Welcome to the fourth edition of our Meet the Service newsletter! This month, we’re thrilled to introduce you to Sara Servan Studio, a creative studio specialising in Branding, Illustration, and Animation.

In this edition, we had the pleasure of interviewing Sara Servan herself. Sara shares insights into her journey as a designer, her experiences working with global brands, and how she applies her problem-solving skills to help startups establish strong brand identities. 

We’ll also delve into the importance of visual design for startups, Sara’s approach to creating impactful visual identities, and hear her valuable advice for entrepreneurs navigating the early stages of their startup journey.

Get ready to uncover the dynamic synergy between design and entrepreneurship with Sara Servan Studio. Let’s jump right in!

 

You can connect with Sara and a suite of other experienced Startup Service Providers, 100% free via the Fishburners Service Hub. Get started now →

Sara Servan

Hello Sara, it’s great to have you with us today. To kick things off, I’m curious to hear about your journey as a designer. What sparked your passion for design, and how has your journey led to your involvement with startups?

Hi! It’s great to be here too! I’ve always loved art, and during university, I discovered that I could use art to help people and businesses, that’s when I fell in love with graphic design.

While living in Hong Kong and working as a designer, I started making videos and fell in love with storytelling. Then, the world went fully digital, and videos became the most consumed content format. They are the best way to market or explain almost everything! And that’s when I got into illustration, when I realised that to be able to tell stories through video, you either need a production company, or you could do it all by illustrating characters, scenes, objects, etc and animating them. So I would say my journey so far has been a mix of: my eagerness to constantly upskill and learn new things, my clients needing new services that I didn’t offer yet, and trying to adapt to a fast-changing digital world.

 

You have an impressive portfolio with many notable clients. How has your experience working with global brands like Amazon, Unilever and GoPro informed your work with entrepreneurs? What insights and lessons have you carried forward from those collaborations?

I worked in agencies for 7 years, and that’s when I got the opportunity to work for big global brands like Amazon. These years really shaped me as a creative designer, being able to challenge myself, learn from other creatives and feel confident in the work I was doing (It’s pretty mind-blowing seeing your design live on big brand’s websites and social media). The biggest lessons I took away working from these big brands is the importance of getting the basics right. You can’t build a strong brand identity without having a really clear foundation that ties to your wider company’s vision and these all start by implementing good design practices. In my experience, learning how to clearly communicate with clients, create leading design frameworks and operate using strong project management processes are crucial to ensuring your building your business with strong foundations. Investing in good design early will save you (and make you!) a lot of time and money in the long run.

Connect with reputable startup service providers on the Fishburners Service Hub

 

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As a keen problem solver and creative thinker, you embody many of the similar traits as the founders and entrepreneurs you work with. I’d love to learn a little more about how you apply these skills to your work as a designer, and in turn, how your designs become your client’s superpower.

As a creative business owner, I know how important it is to connect with the right audience. I do this in my own work as a business owner, working hard to find my clients in a very competitive design world, getting them to choose my services, then providing the best service possible and getting them to want to come back. This is reflected in the way I am as a designer, I channel my problem-solving and creative thinking skills into creating designs that not only reflect my clients’ vision but also empower them in their respective industries. I believe that good design acts as a superpower for my clients, helping them communicate effectively and stand out in a crowded market.

 

Many founders and teams face the difficult challenge of distilling complex ideas and solutions, into digestible and actionable content. What role does design play in this space and why should entrepreneurs invest in visual design to combat this challenge?

One of the keys to create easy to follow, engaging content is to really understand your audience, their needs, problems and lifestyle. So the first first step in my process is to dive deep into client research (audience, competition, market, inspiration, etc).

Design, Illustration or animation play a pivotal role in making complicated concepts more understandable. High-quality visual design aids in communication by breaking down complex ideas into simpler, visually engaging elements. It can illustrate processes, highlight key points, and make data more digestible. Entrepreneurs should invest in visual design as a tool to enhance their messaging, increase user engagement, and ultimately drive their business forward.

Investing in a good design foundation for your business’ brand can make all the difference when it comes to growing and scaling your business. Without these basic building blocks, you’ll find yourself continually running into bottle necks (or failing to reach your necessary growth milestones) as you don’t have a strong foundation for your business’ messaging, purpose and value.

 

For startups, establishing brand recognition is critical. As a branding expert, how do you approach creating a visual identity that encapsulates the drive and mission of the startups and entrepreneurs you work with? Can you share any particular project where your work had a significant influence on the client’s outcomes or success?

It took me many years to refine my process to provide the best service possible. I start by having an in-depth brand questionnaire to understand their vision and values. Next, I research their industry, target market, and competition. Using this information, I create a Creative Direction Presentation with some clear directions to choose from. This will allow us to nail down the branding so I can create the perfect logo and identity on the next stage. Then, it’s the fun part where I get to design the visual identity that reflects the startup’s unique spirit and appeals to its customers.

One of my favourite projects was the rebrand of Dear Moon, a Spanish jewellery brand that was growing quickly so their initial logo did not reflect the brand values anymore and did not relate to their target audience. Working together with the client, I refreshed a new branding that stands out from the competition, appeals to their target audience and reflects the company values, tone of voice and style. We located the problems with the old brand and rebranded the logo, colour palette and brand fonts, while keeping it similar to the old version, so the engaged customers would still recognise it. The project also included design assets to help with the launch of the new logo in different platforms (packaging, website, social media, illustration of the new collections, and templates and design collateral).

 

Lastly, for any entrepreneur who is currently navigating the early stages of their startup journey, what advice would you offer to assist them in getting started forming their visual identity? What steps can they take to ensure they are setting themselves a strong foundation for growth?

Understanding your brand’s personality and values is a key first step in forming a visual identity. Also, studying your customers and creating audience personas and finding their problems and the solutions you’ll provide them. This will guide your choices in logo design, colour schemes, and typography. Regularly revisiting and potentially refining these elements as your startup grows can help ensure that your visual identity remains a powerful representation of your brand. Working with a brand designer will not only help you have the best brand possible, but also allow you to sit back, and focus on what you can do best: your business. 

 

If you’re here to change the world. We’ll connect you to the people who can make it happen.

Find your startup’s perfect provider today with the Fishburners Service Hub.

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